Refund Policy

We have a 15-day refund policy, which means you have 15 days after receiving your item to request a refund.

To start a refund, you can contact us at sherylee@decortothedoor.com. 

You can always contact us for any return question at sherylee@decortothedoor.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or you received the wrong item.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.